Is the Eonn Auto app free for car owners?
Yes! The app is free, you only pay the auto tech when you need his or her service.
How do I pay my auto tech?
There are two ways to pay your auto techs:
- For virtual consultations, in-app payments are taken through Stripe
- For in-person diagnostics or repairs, you may pay the tech directly.
Who sets the prices?
The independent auto techs set their own prices.
How do virtual consultations work?
Virtual consultations are designed to connect you directly to an auto tech so you can save time and money. Simply describe your vehicle issue using the app and get the information you need instead of spending time making an appointment and taking your vehicle to the shop or dealership.
Is there a process to verify techs who register on your platform?
Yes, there is a vigorous auto tech verification process to establish skill level and work experience. Verified techs will appear to potential clients with a "Verified" label in the app.
Do I get a refund if an auto tech doesn’t complete my virtual consultation?
Yes, if an auto tech doesn’t complete your virtual consultation, please contact us here.
Does Eonn Auto charge a fee for setting up home repair/diagnostics appointment?
No, Eonn Auto does not charge fees for setting up a home repair. Most independent auto techs do charge a fee for home repair or diagnostics that can be paid directly to the auto tech.
Does Eonn Auto charge a fee for setting up Virtual Consultations?
Eonn Auto doesn’t charge any fees for virtual consultations. Independent auto techs set their own rates for virtual consultations, which is usually less than their in-person diagnostic or repair rates.
Does Eonn Auto take any commissions from the money I pay the auto techs?
No, Eonn Auto does not make any commissions from any jobs you pay for. The Independent Auto Techs take home 100% of their rates.
How do I pay an auto tech for in-person appointments?
Please discuss this with the independent auto tech. Generally, techs accept cash payments. Payments for in-person work is typically not done through the app.
Where are the auto techs from?
Most of these independent auto techs are your neighbors that work at the shops and dealerships close to you. Some use the Eonn Auto app for their side hustles, others use it for their part-time or some full-time jobs.
Do the auto techs work for Eonn Auto?
No, these are independent automotive technicians. Eonn Auto helps connect you with auto techs from local shops, dealership, and more. These auto techs go through a vigorous verification process that checks their skills and work experience.