Car Owner

Frequently Asked Questions.

Is the Eonn Auto app free for car owners?

Yes! The app is free, you only pay the auto tech when you need his or her service.

How do I pay my auto tech?

There are two ways to pay your auto techs:

  • For virtual consultations, in-app payments are taken through Stripe
  • For in-person diagnostics or repairs, you may pay the tech directly.

Who sets the prices?

The independent auto techs set their own prices.

How do virtual consultations work?

Virtual consultations are designed to connect you directly to an auto tech so you can save time and money. Simply describe your vehicle issue using the app and get the information you need instead of spending time making an appointment and taking your vehicle to the shop or dealership.

Is there a process to verify techs who register on your platform?

Yes, there is a vigorous auto tech verification process to establish skill level and work experience. Verified techs will appear to potential clients with a "Verified" label in the app.

Do I get a refund if an auto tech doesn’t complete my virtual consultation?

Yes, if an auto tech doesn’t complete your virtual consultation, please contact us here.

Does Eonn Auto charge a fee for setting up home repair/diagnostics appointment?

No, Eonn Auto does not charge fees for setting up a home repair. Most independent auto techs do charge a fee for home repair or diagnostics that can be paid directly to the auto tech.

Does Eonn Auto charge a fee for setting up Virtual Consultations?

Eonn Auto doesn’t charge any fees for virtual consultations. Independent auto techs set their own rates for virtual consultations, which is usually less than their in-person diagnostic or repair rates.

Does Eonn Auto take any commissions from the money I pay the auto techs?

No, Eonn Auto does not make any commissions from any jobs you pay for. The Independent Auto Techs take home 100% of their rates.

How do I pay an auto tech for in-person appointments?

Please discuss this with the independent auto tech. Generally, techs accept cash payments. Payments for in-person work is typically not done through the app.

Where are the auto techs from?

Most of these independent auto techs are your neighbors that work at the shops and dealerships close to you. Some use the Eonn Auto app for their side hustles, others use it for their part-time or some full-time jobs.

Do the auto techs work for Eonn Auto?

No, these are independent automotive technicians. Eonn Auto helps connect you with auto techs from local shops, dealership, and more. These auto techs go through a vigorous verification process that checks their skills and work experience.

Auto Tech

Frequently Asked Questions.

Is the Eonn Auto App free for auto techs?

Yes, there is a free version of the Eonn Auto App. It allows you to download, create an Independent Auto Tech account with access to manage 3 clients and perform only 3 virtual consultations. The paid version of the Eonn Auto App costs $59.95 a month and it unlocks unlimited access to all the features of the app including managing unlimited clients and perform unlimited virtual consultations.

What are Virtual Consultations?

Virtual Consultations are designed for Independent Auto Techs to make money using their vehicle repair knowledge and diagnostic skills to advise customers having car issues. Note: All Independent Auto Tech must be verified before performing Virtual Consultations.

How do I become a Verified Independent Automotive Technician?

Please click this link for more information. This verification process is designed to protect customers in need of service from someone claiming to be an auto tech but lacks the skills, knowledge, and experience needed to perform the work of an auto tech.

Who sets the job prices?

Each Independent Auto Tech sets their own rate for virtual consultation and home repair.

What if I only want to do virtual consultation and not home repairs?

As an Independent Auto Tech, you have COMPLETE CONTROL over what you do. If you only want to use the app to perform virtual consultations, go for it!

Does Eonn Auto take any commission from any Virtual Consultations or in-person jobs I perform?

No. Eonn Auto takes $0 commission from your completed Virtual Consultations or jobs. Note: Payment processing is done through third-party software, Stripe. Stripe charges a transaction fee for every transaction.

How do I get paid?

There are two ways Independent Auto Techs get paid when using the Eonn Auto App:

  • In-person appointments: Independent Auto Tech get paid directly from their clients when completing in-person appointments with clients for multi-point inspections, repairs, or consultations. Note: Payments for in-person appointments are not accepted through the app. Please inform any clients beforehand about your preferred payment method.
  • Virtual Consultations: You will receive payment once you complete a client’s request for virtual consultation. Note: Payment processing is done through third-party software, Stripe. Stripe charges a transaction fee for every transaction.

Can other Independent Auto Techs using the Eonn Auto App take my clients?

No. Once a client accepts you as their personal tech, no other techs can see this person as a possible client. Note: Clients have the right to change their personal automotive auto tech at their discretion.

Do I have to quit my job to use Eonn Auto App?

No. You can use it as your part-time side hustle or your full-time job. You decide how you want to use the app because you have total control. and you are your own boss.

How does Eonn Auto make money if they don’t take a percentage of my Virtual Consultations?

We charge $59.95 a month for the unlimited plan.

Is there a free version of the Eonn Auto App?

Yes. A free version is available. It that allows Independent Auto Techs to manage 3 clients and perform only 3 virtual consultations.

I don’t want to give my phone number to clients. How do I communicate with my clients?

At Eonn Auto, we take your privacy seriously. You don’t need to give your clients your number unless you invite them through your contact list on the Eonn Auto App. Everything from setting appointments to virtual consultations are done through the app.

How do Independent Auto Techs find customers?

Independent Auto Techs can bring their own customers to the app. We also run ad campaigns to attract in-app customers. You will get a notification once a new customer within 30 miles from you joins the app.

Have More Questions?

Email us at info@eonnauto.com

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